| It is the customers responsibility to ensure that the correct size is ordered.
Returns will only be accepted within 7 days of delivery subject to the following conditions.
Damage due to incorrect fit is not a valid reason for return.
Returns will only be accepted if the garment is returned in "as received " condition.
Returns will not be accepted if the garment shows signs of having been worn except where the return is for reasons of faulty manufacture.
Returns will not be accepted if the garment is marked or damaged in any way.
Returns will not be accepted for failure of the material due to ignoring the washing caution.
Garments made to special order are produced to the designs and sizes requested and therefore are not returnable except for faulty materials or workmanship, which must be notified within 7 days of delivery.
RoX may, at their discretion, replace a garment where the wrong size has been ordered, subject to the above conditions. |